SpinGreen Terms and Conditions

Access to the SpinGreen platform in Australia requires formal acceptance of the general terms, confirmed during registration. Each account holder must be at least 18 years of age and provide accurate personal details to maintain a valid account. SpinGreen retains the right to amend these terms, suspend accounts for misuse, or restrict access where fair use principles are breached. All content on the platform, including software, graphics, and odds data, remains the intellectual property of SpinGreen and may not be reproduced without permission.

• Users must be 18 years or older to register an account;
• One account per person is allowed across the website and app;
• Accurate identification details must be provided during registration;
• SpinGreen may update these terms without prior notice;
• Continued use of the services confirms acceptance of changes;
• Misuse of bonuses or promotions may lead to account suspension;
• All intellectual property rights belong to SpinGreen unless stated otherwise;
• Users are responsible for keeping login credentials secure;
• SpinGreen limits liability for losses arising from technical errors;
• Breach of these terms may result in permanent account closure.

Betting on the SpinGreen platform is available only to registered account holders who meet the minimum age requirement in Australia. Each bet is accepted according to the odds displayed at the time of confirmation, and stakes must fall within the minimum and maximum limits set for each event. Winnings are calculated based on the final result of the event and the odds locked in when the bet was placed. SpinGreen reserves the right to void or restrict bets in cases of suspected fraud, technical error, or breach of these terms.

• Only verified account holders may place a bet on sporting or casino events;
• Minimum and maximum stake limits apply to each betting market;
• Odds are fixed at the moment a bet is confirmed;
• Winning bets are settled once the official event result is confirmed;
• Void bets are refunded to the original account balance;
• Multiple bets combining several events follow separate settlement rules;
• SpinGreen may suspend betting on an event due to irregular activity;
• Cancelled or postponed events may result in voided bets;
• Users cannot withdraw a confirmed bet once accepted;
• Breach of fair betting practices may lead to forfeiture of winnings.

Deposits and withdrawals on the SpinGreen platform follow strict verification procedures to protect account holders in Australia. Supported payment methods include bank transfers, cards, and selected e-wallets, each carrying specific limits and potential processing fees. Withdrawal requests are processed after identity verification under KYC and anti-money laundering checks, which may extend processing times for first withdrawals. SpinGreen may restrict or cancel transactions that appear inconsistent with account activity or local payment regulations.

• Minimum deposit and withdrawal amounts apply to each payment method;
• Identity verification is required before the first withdrawal is processed;
• Processing times vary between e-wallets, cards, and bank transfers;
• Some payment methods may include transaction fees set by the provider;
• Withdrawals are returned to the original deposit method where possible;
• SpinGreen monitors transactions for signs of fraud or money laundering;
• Accounts with incomplete verification may face withdrawal delays;
• Currency conversion fees may apply for international transactions;
• Bonus funds may carry separate withdrawal conditions;
• SpinGreen reserves the right to decline suspicious transactions.

Responsible gambling forms a core part of the SpinGreen platform’s approach to user wellbeing in Australia. Gambling should remain an enjoyable activity, and SpinGreen encourages account holders to monitor their spending and playing habits regularly. Tools such as deposit limits, loss limits, and time-out periods allow players to manage their betting activity within personal boundaries. Exclusion options are available for account holders who wish to pause or permanently restrict access to the platform. A short assessment questionnaire can help users recognise early signs of problem gambling before it affects daily life. SpinGreen cooperates with national exclusion schemes and directs users toward independent support services when needed. Early engagement with support services reduces long-term financial and personal harm associated with gambling.

• Gambling Help Online, offering 24/7 counselling and support across Australia;
• Lifeline Australia, providing crisis support and suicide prevention services;
• BetStop, the National Self-Exclusion Register for online gambling;
• Gamblers Anonymous Australia, offering peer support group meetings;
• Financial Counselling Australia, assisting with gambling-related financial difficulties.

SpinGreen maintains a strict anti-money laundering framework designed to prevent money laundering and the financing of terrorism across its Australian operations, in line with applicable legal obligations. Every account holder must complete an identity verification process, referred to as KYC, before deposits or withdrawals can be processed without restriction. Transaction patterns are monitored continuously to identify unusual or suspicious activity, including irregular deposit frequency or inconsistent betting behaviour. SpinGreen cooperates with relevant regulatory bodies and financial institutions to report suspicious transactions where required by law. Accounts found in breach of these anti-money laundering policies may face temporary restrictions, frozen funds, or permanent closure. These measures protect both individual users and the overall integrity of the betting and gaming services offered on the platform.

SpinGreen collects personal information during registration, including name, date of birth, contact details, and payment information, to verify identity and comply with Australian legal requirements. Additional data such as betting history, account activity, and device information may be gathered to improve services and detect irregular behaviour. This information is used to manage accounts, process transactions, deliver customer support, and personalise bonus offers where applicable. SpinGreen does not sell personal data to third parties, though information may be shared with payment processors, regulatory authorities, or fraud prevention services when legally required. Account holders have the right to request access to their personal data, correct inaccuracies, or ask for deletion where retention is not required by law. Data is stored using secure systems designed to prevent unauthorised access, loss, or misuse. Users may also withdraw consent for marketing communications at any time through account settings. SpinGreen reviews its privacy practices regularly to remain aligned with Australian data protection standards.

Security remains a priority for SpinGreen, with multiple layers of protection applied to accounts, personal data, and financial transactions in Australia. Technical and organisational measures work together to reduce the risk of unauthorised access or data loss.

• Encryption technology protects data transmitted between users and the platform;
• Two-factor authentication adds an extra layer of login protection;
• Continuous monitoring detects unusual account or transaction activity;
• Secure servers store personal and financial information with restricted access;
• Regular security audits assess and strengthen platform defences.